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Refund Policy

Peace of Mind / Lifetime Warranty

CROC Kitchen Cabinets (warrantor) warrants to the original consumer purchaser that all products manufactured or supplied by the warrantor will be free from defects in material and workmanship. This warranty is for your lifetime as long as you own the cabinetry on the product used for interior Residential Purposes only and is not transferable to subsequent owners. Proof of Purchase is required.

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This warranty does not cover damage resulting from normal wear, accident, misuse, or lack of reasonable and necessary maintenance and service; nor does it warranty unauthorized repair, alteration, modification, or defects in the product when the product is installed. This warranty is limited to the repair or replacement of the defective part at the sole discretion of the warrantor. Warranty is limited to CROC Kitchen Cabinets branded products, excluding all electrical components: Excluded items may carry separate warranties as provided directly by the manufacturer of these products.

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It is our option to provide repair parts or replace them with functionally equivalent products. Return of product may be required for replacements. Such repair parts or replacement shall be at warrantor’s expense, but the customer shall bear all other expenses, including, but not limited to, cost of removal, transportation, communication, and any special service required by the customer such as overtime labor, etc.

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Natural woods vary in color and grain pattern and exhibit color change over time. Cabinets may darken or lighten with age due to exposure to certain environmental conditions, including but not limited to sunlight, moisture, household cleaners, smoke, excessive dryness, etc. These variations are considered the natural characteristics of the material and are not covered under this warranty.

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In the event of a warranted product performance issue, submit a request including proof of purchase documentation a specific description of warranty issue (include photos where possible) in writing to:

CROC Kitchen Cabinets

Warranty Department

PO BOX 32937

Phoenix AZ 85064

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EXCEPT TO THE EXTENT PROVIDED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE SHORTER OF THE PERIOD PROVIDED BY LAW OR THE PERIOD OF THIS WARRANTY, AND UNDER NO CIRCUMSTANCE SHALL AZ CABINETS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SUSTAINED IN CONNECTION WITH THE PRODUCT. THE EXPRESS WARRANTY ABOVE CONSTITUTES THE ENTIRE WARRANTY AND IS IN LIEU OF ALL OTHERS EXPRESSED OR IMPLIED.

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Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

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INDEMNITY

CROC Kitchen Cabinets shall not be liable for either its failure to perform or its delays in performance hereunder arising out of or resulting from causes beyond its control, including but not limited to, acts of God, acts of Representation, acts of Government, wars, fires, floods, frost, epidemics, quarantine, strike, freight embargoes, weather, frippery or default by suppliers due to any such causes.

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